Who We Are & Why It Matters

Enrichment is all about giving your dog fun and meaningful ways to use their brain and body while they’re with us. These activities tap into their natural instincts, like problem-solving, exploring, and learning. At SkyDance, enrichment might include things like training sessions, guided relaxation sessions , scent games, and chances to explore their surroundings. It helps keep your pup happy, healthy, and mentally sharp during their stay.

We maintain a maximum ratio of 15 dogs to 1 staff member. We take this very seriously. Our team works hard to provide attentive supervision and a safe, well-managed environment for every pup in our care.

A Meet & Greet at SkyDance Pet Lodge is your dog’s first official step into the SkyDance Family! It’s a complimentary day of daycare where your pup gets the chance to get comfortable with our facility, meet our staff, and explore the environment at their own pace. With your approval, we’ll also conduct a sociability assessment to learn more about how your dog interacts with others and tailor their care accordingly.

Yes! Both of our locations feature outdoor play areas designed to give your pup plenty of fresh air and room to play. Our Dousman location is nestled in the heart of the Kettle Moraine State Forest, offering spacious outdoor yards with beautiful, natural views. At our New Berlin facility, we combine luxurious astroturf yards with outdoor areas directly connected to indoor playrooms, giving dogs the perfect blend of comfort and outdoor adventure.

Yes. Just like with people, it’s still possible for a vaccinated dog to get sick. Vaccines greatly reduce the risk and often lessen the severity of illness, but they aren’t a 100% guarantee. We do everything we can to maintain a clean and safe environment, but just like daycare or school for kids, there's always a small risk when dogs are in group settings.

Yes, we do! Unspayed or unneutered dogs are welcome at SkyDance. However, if your pup is over one year old, their playtime will be limited to one-on-one interactions with our caretakers for safety reasons. Exceptions may be made for dogs actively participating in our training programs, depending on behavior and staff evaluation.

​For the safety and comfort of all our guests, dogs must be current on their Bordetella vaccine and have received at least two rounds of their Distemper vaccination, following their veterinarian’s recommendations. While we don’t require a specific age, most pups are ready to join us depending on their vaccination schedule. Rabies should also be administered according to your vet’s guidance, but it is required by law by 6 months of age for continued attendance at SkyDance. If your dog is younger or still completing their vaccines, we’re happy to discuss their needs and help determine the right time to get started.

We require all guests to be up to date on Rabies, Bordetella, and Distemper vaccinations. You can submit vaccination records by emailing them to us at guestservices@skydancepetlodge.com, or uploading them to your online portal. You can also bring a copy with you to the facility prior to your reservation, or let us take care of it! We typically contact your vet directly for convenience

Yes! We offer FREE administration of medication. At SkyDance medication is only administered by select staff members, all of whom complete extensive training to ensure it’s done safely and correctly. Whether your pup needs a simple joint chew or insulin injections, we’ve got it covered. At check in please provide us with medication instructions, as well as the medication in their original bottles or containers. This helps us make sure your pup’s routine stays just like it is at home!

Absolutely! We care for dogs with nervousness or anxiety every day, and our team is experienced in helping them feel safe, comfortable and supported. We also offer a few special services designed just for pups who need a little extra comfort, including the Relaxed Rover VIP Package, Zen Dog Lick Mat and Tuck-In Service. If you’re interested in adding one of these to your dog’s stay, just give us a call or send us an email. We’re happy to talk through your pup’s unique needs and help you choose the best option.

When dogs play together, it’s common for their interactions to get physical. Running, wrestling, and mouthing are all normal parts of healthy dog play. While this type of socialization is great for their mental and physical well-being, minor scrapes or abrasions can occasionally happen. At SkyDance, our trained staff actively supervises all group play to ensure interactions stay appropriate and safe. Still, because dogs use their teeth and paws when they play, there is always a slight risk of small injuries.

Whatever you and your pup are most comfortable with is just fine! A collar or harness is perfect, whatever works best for your dog.

Please note: For safety reasons, we discourage the use of retractable leashes when arriving at our facility. A standard leash helps keep everyone (both human and canine!) safe during check-in.

At SkyDance, dogs do not wear collars during their stay with us — unless they are actively training or out on a Nature Walk at our Dousman facility.Instead, each pup wears a special Smart Tab while in our care. This tag includes important information about your dog, including any special notes our staff may need to know. It’s made from a breakaway material for safety, meaning it can be easily removed in case of an emergency.

Absolutely! You’re more than welcome to bring your dog’s favorite toys and treats to help them feel at home during their stay. Just a quick note: For safety reasons, we discourage toys that can be easily shredded or those with squeakers, as they can pose a choking hazard. If you’re unsure whether a toy is safe to bring, feel free to ask, we’re happy to help!

We have a specific way of trying each dog that comes into our facility. We start off by gathering some information about your dog from you as the owner.

Your dog will have access to water at each moment throughout the day. Each play group has multiple water bowls accessible for the pups. Each pup also has a water bowl that is cleaned and refilled throughout the day available to them while they are in their rooms.

Playtime depends on your dog’s unique personality and preferences. We welcome pups of all kinds. From social butterflies who love to play all day, to those who prefer their own space away from other dogs and people. Your dog’s play style is carefully evaluated during their Meet & Greet, and our experienced caretakers continuously observe and adjust to their needs throughout their time at SkyDance. If we notice any changes, we’ll be sure to keep you informed. Our goal is to make sure every dog feels comfortable, happy, and successful while in our care.

No problem at all! We’re proud to support pet parents whose pups prefer to keep to themselves or don’t tolerate other dogs. Your dog will still get plenty of one-on-one attention and quality time with our caring staff to keep them happy and engaged.

There are many ways to schedule your pup for a visit with us.

1. Give us a call!
2. Send us an email!
3. Use your online account

No, we do not have hidden or extra fees. Our prices are all-inclusive, which means your pup’s playtime, feedings, medication administration, fresh bedding, and clean bowls are all included in the base rate. The only additional costs would be for optional enrichment add-ons or retail purchases you choose to make.

Yes, reservations are required for all of our services. For Daycare and Boarding, we understand that emergencies happen, and we’re happy to accommodate same-day appointments when possible. However, we kindly ask that you call ahead to check availability, as space is not guaranteed without a reservation.

We welcome walk-in tours of our facilities during our regular hours, no appointment needed. Our staff is happy to show you around, answer questions and help you feel confident in choosing SkyDance for your pet’s care. Contact us today for more information.

There are a few ways to create an account! Either give us a call, or send us an email and one of our Guest Experience members can get that set up for you, Or visit our online portal and create an account online!

Create An Account

You can email them to us at guestservices@skydancepetlodge.com, upload them to your online portal, or simply bring a copy with you to the facility before your reservation. If it’s easier for you, we’re also happy to take care of it — we typically contact your vet directly to request the records for your convenience.

There are many ways to schedule your pup for a visit with us.

1. Give us a call!
2. Send us an email!
3. Use your online account
4. Click Book Now

You’re welcome to drop off or pick up your dog anytime during our open hours, Monday through Sunday, from 6:30 AM to 7:30 PM. Please note, boarding pick-ups after 11:00 AM will incur an additional day of boarding charge.

At SkyDance we do not have cameras available for public viewing, This is for the safety of our staff. That said, we’re always happy to keep you in the loop! You’re welcome to call us anytime for a live update, or you can add on our Pup-arrazi service to receive real-time updates and adorable photos delivered right to your email.

You’re welcome to call us anytime for a live update, or you can add on our Pup-arrazzi service to receive real-time updates and adorable photos delivered right to your email.